At Splendid fashion, your satisfaction is our priority. If for any reason you are not completely happy with your purchase, we are here to help.

1. Eligibility for Refunds

• Items must be returned within 7 days of delivery.

• Products must be unused, unwashed, and in their original condition with tags still attached.

• Items that are damaged, worn, or altered after delivery will not be eligible for a refund.

2. Non-Refundable Items

• Sale or clearance items are final sale and cannot be refunded.

• Accessories, undergarments, or items marked “non-returnable” are excluded for hygiene reasons.

3. Refund Process

• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

• If approved, a refund will be processed within 5–7 business days to your original payment method.

• Please note: shipping fees are non-refundable.

4. Exchanges

• If you need a different size or color, you may request an exchange within the same 7-day return window.

• Exchanges are subject to product availability.

5. Shipping for Returns

• Customers are responsible for return shipping costs unless the item received was incorrect or defective.

• We recommend using a trackable shipping method, as we cannot be responsible for lost return shipments.

6. Contact Us
If you have any questions about your refund or return, please reach out to our support team:
📧 Email: [support@yourstorename.com]
📞 Phone: [Your Phone Number]
📍 Address: [Your Store Address]